What Is a Webhook and How to Test It: A Practical SMB Guide

Testing a webhook in a modern SaaS CRM interface

A webhook is one of the simplest ways to move data between systems automatically, right when something happens. For small and midsize businesses, that usually means fewer manual steps, faster reactions, and fewer gaps between forms, CRM, payments, messaging, and reporting. In plain English, a webhook is an automatic notification sent from one system to

How to Log Webhooks Properly: Retries, Idempotency, and Deduplication in 2026

How to log webhooks properly: retries, idempotency, and deduplication

Webhooks look simple until the first serious incident. When volumes are low, many businesses survive with almost no logging at all: an event comes in, something gets pushed into the CRM, and everyone assumes the integration is fine. But once duplicate leads appear, payments are processed twice, orders go missing, or automations fail “randomly,” the